We know that sometimes things go wrong, usually at the worst possible time, and when that happens you need somebody you can rely upon to put it right. Call 01747 852878 and you can count on Wessex to answer – at any time of the day or night, every day of the year.
24-hour emergency service
For any electrical emergency, call us on 01747 852878 and we will assign your issue to the nearest engineer with full details of your problem, so they can arrive fully prepared and ready to help.
You won’t get an automated service when you call our 24/7 helpline, as we know that when you have an emergency you want to talk to a human being. Our friendly, helpful call centre team are there to listen, and ensure you feel confident that your issue is going to get resolved quickly and efficiently.
Trusted by the best
We provide emergency 24-hour, year-round support to a wide range of customers including local authorities and housing associations, insurance backed schemes including British Gas & the AA, as well as thousand of private customers.
Our customers’ needs and expectations matter to us and at Wessex we have the extensive resources and experience to be able to act quickly for you, to resolve all electrical problems and emergencies as efficiently as possible.
No hidden costs
Our trained telephone operators collect as much detail as possible from you and then pass this onto the assigned engineers, via their PDAs, so the information is conveyed as accurately as possible. This means no time is wasted getting to the root of the problem and getting you back on track.
Certified and safe
All of our electricians work to a standard in accordance with the most up-to-date UK regulations so the work you have done, even in an emergency, will be compliant and certified.
Breadth of skills
In 2015 Wessex was awarded accreditation from Safecontractor for its commitment to achieving excellence in health and safety. This leading third party accreditation scheme recognises high standards in health and safety management, where businesses undergo a vetting process examining health and safety procedures and their track record for safe practice.
Wessex are pleased to have been members of Constructionline since 1998. This organisation pre-qualifies all suppliers to government standards, and maintain relationships with a range of industry, ePurchasing and Government partners to ensure that they remain relevant to procurement professionals within the construction industry.
Electrical Contractors Association (ECA)
Wessex have been ECA members since 1973. The Electrical Contractors Association includes electrical installers, manufacturers, distributors and end users. It is dedicated to best practice and efficient, effective and safe working procedures to ensure its members deliver the very best service across a broad spectrum of commissions.
National Inspection Council for Electrical Installation Contracting (NICEIC)
The NICEIC is the electrical contracting industry’s independent voluntary body for electrical installation matters throughout the UK. Wessex have been a member since 1973. NICEIC has been assessing the technical competence of contractors for over 50 years.