Client: Housing 21 (Formally Royal British Legion Housing Asc.)
Location: South West UK
Description of Work: Reactive Maintenance for all trades
Duraton: 2002 – On-going
Housing 21, formally known as the Royal British Legion Housing Association, is a leading social enterprise promoting choice and independence for older people through a range of care, health and housing solutions. Housing 21 currently provides around 120,000 hours of care each week, provides services to over 28,000 service users and manages 18,000 apartments and bungalows including specialist accommodation for people with dementia, learning disabilities and mental health problems.
The Wessex Group provides a full range of maintenance services across much of Housing 21’s stock in the South West including:
- 24/7/365 responsive repairs service
- preventative maintenance & statutory servicing
- periodic test inspections
- Void property repairs
- Rewire & partial rewires
- Schedule 17 electrical testing and repairs
Early on this year, Electricals were successful in tendering for a contract on the Isle of Wight with Housing 21. This contract involves the replacement of night storage heaters with new Quantum Dimplex heaters at Evan Williams Court. Situated in Carisbrooke, the court has 29 bedrooms, as well as range of communal facilities.
“The Wessex Group provides Housing 21 with a range of services, principally for reactive maintenance and our statutory servicing requirements. They are one of our top 10 contractors in terms of both volume of reactive work and service level performance. We find them to be constantly responsive to the needs of both our tenants and Housing21 and we look forward to continuing to work with them in the future.”