Lead Sales Administrator - Wessex Fire and Security, Shaftesbury

Wessex Fire & Security are a family run company based in Dorset, with over 30 years' experience in the Fire & Security business both in domestic and commercial settings. We are looking for Lead Sales administrator to join our Sales team.

Based at our head office in Shaftesbury, you will be liaising with surveyors and customers to ensure we exceed our clients' expectations.

The job is full time and requires an experienced sales administrator. The post holder will need to have an excellent telephone manner, a pride in their work and a professional demeanour.

The post holder will need to have strong prioritisation skills and be a genuine multi-tasker in order to effectively perform in this role. We currently have six dedicated Surveyors. We plan to increase the number of Surveyors employed. Administrative accuracy and strong customer service skills are essential to effectively fulfil the role.

As well as Microsoft Office several bespoke software packages are used to support daily duties. An aptitude for IT is therefore also essential. Work is undertaken from a busy open plan office and so the ability to work closely within a team environment is a further pre-requisite.

Duties will include:

  • Overseeing and distributing the workload to the sales admin team.
  • The daily production of quotations/proposals/tender submissions (based upon the notes and instructions of our Surveyors)
  • The handling of new enquiries and liaison with customers concerning all aspects of our sales process
  • The handling and internal distribution of general company correspondence (post and email)
  • Follow-up of sales leads generated from our engineer reports
  • The general reinforcement of sale process compliance
  • General telephone and administrative duties
  • Appointment making and Surveyor coordination
  • The production of monthly reports incorporating statistical analysis of sales activity
  • The coordination of sales events (seminars and meetings)
  • Researching and reporting on new business opportunities that are identified by the Managing Directors within the Group.

This list of responsibilities and duties is not exhaustive and the Company will expect you to perform other duties relevant to the job title.

Essential Competencies:

  • Excellent Communication skills.
  • Administrative accuracy and an attention to detail
  • Good IT skills, especially Microsoft Office


  • Experience in sales administration


  • BUPA medical insurance
  • Accident and Sickness Insurance
  • Life Assurance
  • Auto-Enrolment Pension contributions

All subject to qualifying periods of employment and Conditions of Contract

For an application form please CLICK HERE.

Or for further information please email recruitmentwfs@wessex.org or call 01747 852258 (No agencies please).

Due to a high volume of responses we may be unable to feedback to all applicants, therefore if you do not hear from us within 2 weeks please consider your application unsuccessful.